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Health check failed for attachment after migration

Paramasivam_rm7tot

Hi Team,

I have recently migrated Jira from windows to Ubuntu. All functionalities are working fine. However there is an error in attachment health checks .

I have checked the issue number as mentioned in the attachment. The attachment is available in the issue number, but its still throw the same error.

I have attached here the error screenshot with support.zip file. Kindly check and let me know to proceed further.

Thanks

Paramasivam.M

Accepted answers

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Alexey Matveev

Hello,

Are you sure that you can download this attachment from this issue?

Paramasivam_rm7tot

Hi Alexey,

I just tried. file is available , however I am not able to download. got the below error message

Ouch! We can't load the image.

/secure/attachment/15283/RC-15819-Warning%20msg-Fixed.GIF

Please let me know to proceed further.

Thanks

Paramasivam.M

Alexey Matveev

It means that the health check is correct. Make sure that you have attachments in the data/attachments in Jira Home

Paramasivam_rm7tot

Hi Alex,

After migration, I am facing this problem. even, I tried to removed the attachment from error issue. After removed, new issue popup with same attachment problem. do we have any command to see list of stories(issues) have the attachment problem.

How to fix or overcome from this problem.

Kindly advise.

Thanks

Paramasivam.M

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