HOW CAN I CREATE A TASK THAT doesn't COUNT TIME?
you would do this as part of your goals. simply add a JQL that defines something unique and use "No target". For example, you could use a label, e.g. "no-sla" and apply that to any task you do not want tracked then use something like "... AND labels != "no-sla"" on all current goals then add a goal that would be "labels = "no-sla" and use No Target.
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