In Jira Search page my filter is looking for issues that are in status RESOLVIDO or DEVOLVIDO (besides other filters).
The search returns only a single issue that is under these conditions (see image Img1.jpg) and it seems to be fine...
BUT, when I open the issue, it is really, in ANOTHER status (see image Img2.jpg)!
And THIS status is the correct one! In fact, the issue IS really in ENCERRADO status!
When I check these statuses in the workflow I notice that both of them have different step IDs, as it was expected (see Img3.jpg)
And in the transitions tab of the issue, I can check when this transition correctly took place in a previous date. See Img4.jpg.
Any clues, please? I have other automated processes that trust in the issue statuses, and this odd situation is bringing problems to such automations!
Thanks in advance.
Antoni
