Switching to Labs mode all the buttons are disappeared from issue screen.

Question

Hey,

I implemented a workflow. Everything was OK. When I clicked on issue ID from board, it redirects to a new screen where all the clickables of the screen and transitions were displaying as buttons on the top of the  screen. I need to have dialog view of issues so I switched to Labs mode. After switching to Labs mode all the buttons are vanished.

Even I created new tickets but in vain. Resolution field is vanished as well. Even view workflow link is vanished. How can I fix it?

Also how can I get back the buttons highlighted in the image below?

Before switching on the Labs mode:

After switching to Labs mode:

Sadia Aslam · Answer

Please visit the link where issue can be viewed in dialog view that means Labs is enable but at the same time all the clickables and transitions are available in the form of buttons on the screens. If it's currently happening in jira then how to make it happen in mine one. https://www.loom.com/share/1505d2bb67134d2bb42ea35c84084d3b

Tarun Sapra · Answer

Hello @Sadia Aslam

The labs feature has to do with your profile, so if it's "on" then you see all issues having the "new issue view" without workflow buttons etc, hence it depends on the user profile and based on the selection of the user profile you will see the issues in either "new view" or "old view"

Currently you can't set resolution in new issue view , here's the ticket.

https://jira.atlassian.com/browse/JRACLOUD-69556

Ability to set the resolution in the new issue full-view

Sadia Aslam · Answer

I don't want to disable Labs feature since I want to view issues in dialog form.

It's not about only this issue. All the issues being at different stages of workflow even at have same view except the change in status.

Add possibility to disable the JIRA Labs features for all users on the instance and not per user profile >> how to do this?