Our corporation has a multi-step approval process, in which JIRAs traverse through a few people.
For example, JIRA tickets will be assigned through a process as such:
- Initial Reviewer
- Primary Reviewer
- Implementer
However, when it comes down to Metrics Analysis, we are only able to find metrics that give credit to the people who actually have completed the task and those whom the JIRA is currently assigned.
Is there a recommended JQL Filter or Widget that accounts for "historical assignment" and highlights that these JIRAs have indeed traversed through these intermediaries?
(Otherwise, our metrics looks like the "Implementer" above, completed 1000 JIRAs, whereas the "Initial Reviewer" and "Primary Reviewer" have next to none)