nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Put custom field Email in Reporter if user exists

Kevin Verheyden

Put custom field Email in Reporter if user exists. I am trying to create a script but I can't seem to get it to work.

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.user.ApplicationUser

def issue = issue as MutableIssue

def cf = ComponentAccessor.customFieldManager.getCustomFieldObjectByName("Email")
def cfValue = issue.getCustomFieldValue(cf) as ApplicationUser

if (cfValue) {
issue.setReporter(cfValue)
}

Accepted answers

Fabio Racobaldo _Catworkx_

Hi @Kevin Verheyden ,

You missed to store this change to the issue.

The correct script should be the following :

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.event.type.EventDispatchOption;
import com.atlassian.jira.issue.fields.CustomField;

MutableIssue issue = issue;
ApplicationUser user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser();
CustomField cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Email");
ApplicationUser cfValue = cf!=null?(ApplicationUser)issue.getCustomFieldValue(cf):null;
if(cfValue!=null){
  issue.setReporter(cfValue);
  ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.DO_NOT_DISPATCH, false);
}

Try and let me know.

Hope this helps,

Fabio

All comments

Fabio Racobaldo _Catworkx_

Hi @Kevin Verheyden ,

You missed to store this change to the issue.

The correct script should be the following :

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.event.type.EventDispatchOption;
import com.atlassian.jira.issue.fields.CustomField;

MutableIssue issue = issue;
ApplicationUser user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser();
CustomField cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Email");
ApplicationUser cfValue = cf!=null?(ApplicationUser)issue.getCustomFieldValue(cf):null;
if(cfValue!=null){
  issue.setReporter(cfValue);
  ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.DO_NOT_DISPATCH, false);
}

Try and let me know.

Hope this helps,

Fabio

Kevin Verheyden

Hi Thanks for the help but I get this error.

2019-05-23 10:06:46,566 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: null, actionId: 1, file: <inline script>
org.codehaus.groovy.runtime.typehandling.GroovyCastException: Cannot cast object 'kevin.script2@test.com' with class 'java.lang.String' to class 'com.atlassian.jira.user.ApplicationUser'
 at Script658.run(Script658.groovy:10)

Fabio Racobaldo _Catworkx_

The email field is not an application user but an email. We need to retrieve user by email.

This code should work :

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.issue.MutableIssue;
import com.atlassian.jira.user.ApplicationUser;
import com.atlassian.jira.event.type.EventDispatchOption;
import com.atlassian.jira.issue.fields.CustomField;
import java.util.Set;

MutableIssue issue = issue;
ApplicationUser user = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser();
CustomField cf = ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Email");
String cfValue = cf!=null?(String)issue.getCustomFieldValue(cf):null;
if(cfValue!=null){
Set<ApplicationUser> users = ComponentAccessor.getUserManager().getAllUsers();
for(ApplicationUser emailUser : users){
if(cfValue.equalsIgnoreCase(emailUser.getEmailAddress())){
issue.setReporter(emailUser);
ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.DO_NOT_DISPATCH, false);
}
}
}

Kevin Verheyden

Same error.

2019-05-23 10:30:08,256 ERROR [workflow.ScriptWorkflowFunction]: Script function failed on issue: null, actionId: 1, file: <inline script>
org.codehaus.groovy.runtime.typehandling.GroovyCastException: Cannot cast object 'kevin.script2@test.com' with class 'java.lang.String' to class 'com.atlassian.jira.user.ApplicationUser'
at Script658.run(Script658.groovy:10)

Tarun Sapra

Hello @Kevin Verheyden

You are getting the following error because you are trying to store string in place of Appliction user object, the code shared by @Fabio Racobaldo _Catworkx_ should work

org.codehaus.groovy.runtime.typehandling.GroovyCastException: Cannot cast object 'kevin.script2@test.com' with class 'java.lang.String' to class 'com.atlassian.jira.user.ApplicationUser'
at Script658.run(Script658.groovy:10)

Can you please share the exact code snippet which you are using right now.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

server

jira-service-desk

jira-service-desk-server