how can we send the same email to multiple Jira's issues as comments

Ahsan Ahmed_n4j6oj

I have an email that I want to send to multiple Jira issues to to add comments.

I need help if anyone knows how to do it? 

Ravi Varma

Hi @Ahsan Ahmed ,

This involves multiple steps:

1. Define incoming mail handler for each project/issue type, to which the email should be added as comment
2. Send the email to the above configured email addresses, by including the JIRA issue key in the email subject line

For example:

• If you have to send the email as a comment to TEST-1 and DEMO-1 tickets, you have to configure two incoming mail handlers in JIRA. Lets assume the email corresponding to the incoming mail handler be incomingmailhandlertest@xyz.com and incomingmailhandlerdemo@xyz.com 
• While sending out the email as a comment to TEST-1 and DEMO-1 ticket, you have to send that email twice.
• In the first cycle, you have to include TEST-1 in the email subject and send the email to incomingmailhandlertest@xyz.com
• In the second cycle, you have to include DEMO-1 in the email subject and send the email to incomingmailhandlerdemo@xyz.com

 

Hope this helps.

Regards,

Ravi Varma