I have tried to exclude the watchers for the customers, but somehow they are still visible for the customers.
Hi @Hielke Rijpstra so your issue is the customer see or don't see watchers? My past experience shows they shouldn't be able to view watchers or votes as they are part of Jira Software license, visible to in-org users, while customers can see "recipients" as part of Jira Service Desk license.
@Peter Bengov The customers can see the other watchers!
I have tested it with a view customers, and all of them can see other watchers and organisations.
Even though rights for followers are only for the project roles (administrator and the team).
Can you share a screenshot?
This is how our rights are at the moment @Peter Bengov
@Peter Bengov see screenshot. The customer can still see other watchers
It looks like you're new here. Sign in or register to get started.
