nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Macros in global templates have no title bar information

Think Technologies Group

Since my upgrade to 6.15.3 in the global templates, none of the macros have information in their title bars. What I see is the macros without any information attached to them.

Accepted answers

All comments

Shannon S

Hello,

Thank you for reporting this to us. Would you be able to send me an example in a screenshot of what you're referring to? I'd like to look into this and see if it's a bug, or expected behavior.

Regards,

Shannon

Think Technologies Group

Hi! Sorry for the slow response. I didn't get an email that this was answered. See above. If I add a new macro, the name appears int he title bar of the macro, but for all existing, they are blank.

Shannon S

Hello,

Thank you for clarifying this with a screenshot. I'm not able to replicate this on my own instance.

Does it only occur with specific macros? If you were to remove any 3rd party macros from the page, does the issue persist? (e.g. does this only occur if you use the ServiceRocket macro?)
Do you have any customizations in your Confluence instance? If so, would you be able to clear those so we can ensure it's not causing this issue? (See How to Clear Customizations from Confluence.)

Thank you for your help!

Regards,

Shannon

Think Technologies Group

Hi Shannon,

It occurs with all macros I have on a page when i first go to edit the template. If I edit a macro, the the title will show up. I went through the customizations page you sent me (thanks) but unfortunately it did not help.

Azwandi [ServiceRocket]

If you have Syncrony (collaborative editing) turned off, while running your instance on HTTPS, you might be affected by CONFSERVER-58220 (Having Collaborative Editing disabled and HTTPS will cause macros' titles to not show up).

Shannon S

Hello Azwandi! Nice to see you.

Thank you so much for sharing that with us.

@Think Technologies Group, this is another possibility for the cause of your issue. Let us know once you've had a look if you're able to determine which one affects you, and let us know if you have any trouble.

Regards,

Shannon

Think Technologies Group

Hi All,

I was super excited and then looked and found collab and syncrhony to be enabled. Would it make sense to turn it off and on again?