JIRA addon: Agile cards: 'Uncaught TypeError' when generating PDF

Question

When using the addon "Agile Cards" I encounter the following problem when creating a cards PDF Steps: * Agile --> Scrum board: PLAN * Press the PRINTER button (Agile Cards (PDF) - Print sprint issues) * Exception: Uncaught TypeError: Cannot call method 'join' of undefined * Resource: https://domainname/jira/s/en_US-vrjjrn/783/2/2.1.1/_/download/batch/com.spartez.scrumprint.scrumplugin:spghi-integrator/com.spartez.scrumprint.scrumplugin:spghi-integrator.js> * Line: 77 This does not occur on a different project with a kanban view. Anyone any idea what the cause might be? * JIRA 5.1.4 * Agile Cards 2.1.1

Lucas Molenaar · Answer

Thanks Thiago, I installed the plugin via the marketplace I believe, after I upgraded JIRA. Will contact Spartez support

Thiago Ribeiro · Answer

Lucas,

You are running Jira 5.1.4 which is not compatible with Agile Cards from Spartez.

Have you tried to contact Spartez (mail@spartez.com)?

I would suggest you to get their support on this case. Also how did you get the version 2.1.1?