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New created User groups not visible in other screens.

Kurt Callebaut_qtmz6o

Hi, i created a user group "Productie en planning" and want to give them users of this group access to jira and a specific dashboard. But it seems the new craeted usergroup is not visible in other screens.

So i gave them access to Jira product and i go to "create dashboard" to give this group access to a new dashboard. But i don't see the group in the dropdown.

does anyone know what goes wrong here ?

(The translations is another issues, sometimes we have English, sometimes Dutch, my apologies for the screenshots.)

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Kurt Callebaut_qtmz6o

same for creating filters to select issues by group.

Kurt Callebaut_qtmz6o

Well, it seems that an administrator cannot configure filters and dashboard for other groups, unless you put him into the group. With result that the filters are not correct anymore because they show also the issues from admins.

Like MS windows an admin should not be in all groups, but he should have rights to assign groups to features.

how can you configure for other people ?

Not logical at all.

Tarun Sapra

Hello @Kurt Callebaut

You have to be part of the group, only then you can share the filter/dashboard with that group.

Hence the group which you have created, you need to be part of that group and only then you can share board/filters with that group.

Currently your requirement is an open request

https://jira.atlassian.com/browse/JRASERVER-15900

As an Admin I want the ability to share the visibility of a filter with Groups and Roles that I am not a member of

Kurt Callebaut_qtmz6o

Thank you Tarun,

It makes user groups useless, because all data for that group also includes the data from admins and that is not what you want to show users from a group with limited restrictions.

So my question to atlassian :

How can an admin make a filter for a user- group only showing their own issues ???

(not admin issues.) Seems pretty basic functionality for an administrator.

i'm pretty stuck in my configuration/setup for our company.

Thx,

Kurt

Tarun Sapra

Hello @Kurt Callebaut

"It makes user groups useless, because all data for that group also includes the data from admins and that is not what you want to show users from a group with limited restrictions."

This is not the exact case, because I understand from your comment

"How can an admin make a filter for a user- group only showing their own issues ???"

You can create a group for users with restricted access and share with them only their issues, you can share the filter with the group. The only prerequisite being you have to add a single admin to the group so that the admin can share the newly created filter with the group having users with restricted access.

Kurt Callebaut_qtmz6o

i think there is some miscommunication.

Try next steps...

Make a new group "restricted users". (not containing admin)

Try to make a filter where the filter contains (group = "restricted users") to show only the issues from group "restricted users" and admin issues are not part of it.

-> the dropdown does not show the new group "restricted users" for the filter because admin is not a member of the group.

You cannot select that group for the where clauses for a filter if admin is not added to that group.

So if you add admin to the group "restricted users" (which is weird.), Then you can select that group in your filters, But you also see the admin issues. and that is not what we want for our filters.

if you try step by step you'll see its not logical.

Tarun Sapra

Hello @Kurt Callebaut

I completely understand your remark

the dropdown does not show the new group "restricted users" for the filter because admin is not a member of the group.

because admin is not part of that group.

But here's the catch, you have said

So if you add admin to the group "restricted users" (which is weird.), Then you can select that group in your filters, But you also see the admin issues. and that is not what we want for our filters.

Why will you see "admin issues"? Can you share the JQL filter which you are using or are you using assignee in "members()" something like that, in that case you add the criteria assginee not in "membersOf("admin_Group") so in this way you see the issues belonging to restricted group minus the issues belonging to admin group.

Natalie Gashkova_85cluk

Thank you so much!

Jeez, who created this Super-logic(((

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