Hello Guys,
We upgraded from 7.12 to 8.10 and are noticing A LOT of changes that i cannot, for the life of me, find documentation on. one that is very pressing at the moment is the change on the way the filters are displayed. Previously we had setup filters to function as our queues, so we had filters for Team break down so we can easily see tickets assigned to members of our team. We also had a filter for our Noc that showed only unassigned tickets of certain components. In this version, i only get an "Issues" view that i can only select predefined options for like "Issues assigned to me" and things like that. Is there a way to restore back the other functionality previously available on 7.12