Unable to start Jira in Centos 7 AWS

Question

Hello All,

I have Installed Jira 8.1.0 in Aws Centos 7 instance. After starting Jira it is stopped at "Starting the JIRA Plugin System", it is not moving forward. Opened "All traffic" for inbound and outbound.

I have checked atlassian-jira.log i dont see any errors in that file.

13-May-2019 15:11:36.630 INFO [main] org.apache.tomcat.util.net.NioSelectorPool. getSharedSelector Using a shared selector for servlet write/read
13-May-2019 15:11:36.665 INFO [main] org.apache.catalina.startup.Catalina.start Server startup in 3890 ms
2019-05-13 15:11:36,724 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDa tabaseConfigurationLoader] Reading database configuration from /var/atlassian/ap plication-data/jira/dbconfig.xml
2019-05-13 15:11:36,744 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDa tabaseConfigurationLoader] Reading database configuration from /var/atlassian/ap plication-data/jira/dbconfig.xml
2019-05-13 15:11:36,744 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDa tabaseConfigurationLoader] Reading database configuration from /var/atlassian/ap plication-data/jira/dbconfig.xml
2019-05-13 15:11:37,537 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDa tabaseConfigurationLoader] Reading database configuration from /var/atlassian/ap plication-data/jira/dbconfig.xml
2019-05-13 15:11:37,550 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLo gger]

___ Starting the JIRA Plugin System _________________

2019-05-13 15:11:42,698 JIRA-Bootstrap INFO [c.a.j.config.database.SystemDa tabaseConfigurationLoader] Reading database configuration from /var/atlassian/ap plication-data/jira/dbconfig.xml
2019-05-13 15:11:42,739 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLo gger] Running JIRA startup checks.
2019-05-13 15:11:42,740 JIRA-Bootstrap INFO [c.a.jira.startup.JiraStartupLo gger] JIRA pre-database startup checks completed successfully.
2019-05-13 15:11:42,771 JIRA-Bootstrap INFO [c.a.j.config.database.Database ConfigurationManagerImpl] The database is not yet configured. Enqueuing Database Checklist Launcher on post-database-configured-but-pre-database-activated queue
2019-05-13 15:11:42,772 JIRA-Bootstrap INFO [c.a.j.config.database.Database ConfigurationManagerImpl] The database is not yet configured. Enqueuing Post dat abase-configuration launchers on post-database-activated queue
2019-05-13 15:11:42,780 JIRA-Bootstrap INFO [c.a.jira.startup.LauncherConte xtListener] Memory Usage:
---------------------------------------------------------------------------- -----
Heap memory : Used: 372 MiB. Committed: 2017 MiB. Max: 2017 MiB
Non-heap memory : Used: 68 MiB. Committed: 88 MiB. Max: 1536 MiB
---------------------------------------------------------------------------- -----
TOTAL : Used: 440 MiB. Committed: 2105 MiB. Max: 3553 MiB
---------------------------------------------------------------------------- -----

I have allocated 4 GB memory for this instance.

Any idea to resolve this issue?

Thanks in Advance,

Manikanta

Bunty · Answer

Hi @Dave Theodore  [Coyote Creek Consulting]

Thanks for your reply!

I was able to start the Jira after deleting lock file from the home directory.

Dave Theodore [Coyote Creek Consulting] · Answer

Make sure selinux is disabled or set to permissive mode.

Once you start it up, you need to access the webui to complete the configuration. It seems that it's waiting for your input, based on the log information. Jira natively listens on TCP:8080, so assuming you have network connectivity to that port, you would point your browser to http://ip_address:8080 (where "ip_address" - the IP address that you ssh in to) and follow the wizard to set things up.