Were any recent changes introduced which changed Board in next-gen projects?

Question

We had the next-gen project jira board working until early this week and for some reason are unable to see anything on Jira Board for next-gen projects? Was something new introduced or is there a new setting now?

Angélica Luz · Answer

Thank you for the information.
For the next steps would be interesting if we could check your board and logs to see what is causing the issue.
With that said, I've created a ticket with our support, so they can check and share with you, since here in community we won't post any personal or private information.
You will receive a confirmation email and soon someone will contact you.
Once it's resolved, feel free to share the resolution here to help other people that may face the issue.

Prasida Menon · Answer

Yes the sprint has started and changing "Group BY" doesn't make any difference. Haven't you guys been able to reproduce this at your end? Or is this just an issue affecting a subset of your users?

Angélica Luz · Answer

Can you please check the backlog to see if the sprint was started?
If you change the "Group by" is there any difference?