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System points to wrong installation directory while upgrading JIRA Server from 7.4 to 8.1

Matis Aas

Hello everyone!

I am trying to upgrade our JIRA instance from version 7.4 to 8.1. When I try to run the installation wizard and choose Upgrade an existing JIRA installation it shows that i have an existing JIRA installation directory, but it points to a wrong directory(in fact to a directory that doesn't even exist). Funny thing is that when i choose Custom or Express install, it points to a correct installation directory and when i select it, it says JIRA is already installed there.
I can't change the installation directory either.
What might be the issue and how can i resolve this? This situation is critical and fast feedback is greatly appreciated.
Thank you in advance.

Accepted answers

Matis Aas

The solution to this problem was running the installation wizard without sudo command.

All comments

Andrew_g4chs4

Hi @Matis Aas ,

Fast workaround to create link form 'what want installer' to right directory.

Maybe some variable in scripts? Check scripts in bin directory.

grep -ne "dir which found installer" /Atlassian/JIRA7/bin*

B.R.

Matis Aas

Hello Andrei!

Thank you for your reply, but this isn't the case. I grepped the directory, but it isn't defined anywhere. I am sure there's a simple fix, but I can't seem to locate it.

Matis

Matis Aas

The solution to this problem was running the installation wizard without sudo command.

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