Require approval based on a field value

Phil Gaertner

Hi,

I'm building a workflow where I want it to transition for approval based on a question with a Yes/No response.

If No then no approval required

If Yes proceed to transition for approval by a manager

I know I could create a different issue type and just have two workflows but it for user experience having the issue type makes far more sense.

I sure it is a simple setting but I just can't see it.

 

Phil

Wade Tracy _Boise_ ID_

I'm not sure your specific use case, or the question you are making the decision point, but here are a couple of ideas.

First of all, JMWE has a post function where you can conditionally do additional transitions - https://innovalog.atlassian.net/wiki/spaces/JMWE/pages/68878502/Transition+issue.  I personally have not used it yet, but maybe that can help you.

What I personally have done in a similar situation is to make the answer to the question be the transitions themselves.  Cryptic, I know, so here's an example:

I have a workflow that may require a feedback process to approve the work.  At a certain point in the workflow, our team asks the question 'is feedback required?'  Rather than transition the issue and have field pop up on the transition screen where we set the value of whether feedback is needed, I just have a transition called 'Get Feedback' which moves down the branch that has the feedback logic.  If we decide feedback is not needed, we click the 'Ready for Dev' transition which skips the feedback.  So you see, there is a yes/no question, but we answer it by triggering the correct transition rather than setting a field value.