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How to change comments so that newest show first

John Oliver_2o5fdd

For some reason, when I view comments within an issue, they are now showing the oldest at the top and I have to scroll down to view the newest comments.

I have looked and cannot see a way to change this, so the newest are at the top.

Can anyone help.

Accepted answers

Petter Gonçalves

Hello John,

Welcome to Atlassian Comunity!

Can you let us know if you are using JIRA Cloud or Server? If it's JIRA Cloud, are you using next-gen projects or Classic projects?

In the old issue view, the sort of comments can be changed by clicking in the arrow as displayed in the screenshot below:

Screen Shot 2019-05-10 at 17.25.31.png

In the new issue view, as it's a beta feature we are still working to implement some features, including the ability to sort comments. The progress of this particular feature can be checked in the link below:

- Configuring the 'jira.issue.actions.order' property on Jira's Advanced Settings page has no effect in the new Issue detail view

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

For now, you can keep using the old issue view (Profile picture > Personal settings > Deactivate new issue view) to sort comments as you need.

Let me know if you still have any questions.

All comments

Petter Gonçalves

Hello John,

Welcome to Atlassian Comunity!

Can you let us know if you are using JIRA Cloud or Server? If it's JIRA Cloud, are you using next-gen projects or Classic projects?

In the old issue view, the sort of comments can be changed by clicking in the arrow as displayed in the screenshot below:

Screen Shot 2019-05-10 at 17.25.31.png

- Configuring the 'jira.issue.actions.order' property on Jira's Advanced Settings page has no effect in the new Issue detail view

Feel free to vote and watch the suggestion to increase its priority and also receive notifications about any updates.

For now, you can keep using the old issue view (Profile picture > Personal settings > Deactivate new issue view) to sort comments as you need.

Let me know if you still have any questions.

John Oliver_2o5fdd

Hi, thanks for the reply, it is the new issue view, so will let me users know they just have to wait for the sort to be re-instated.

Petter Gonçalves

Thanks for your answer, John.

Please, let me know if the users have any other question I might be helping with. Have a nice week!

Barb Nolan

Please fix this. It is very annoying to have to scroll thru a ton of old comments before I get to the new ones

Cesar Herrera_ay490t

hello @Petter Gonçalves , has there been any progress on this request? I see that the last update was back on 2019.Thank you!

Petter Gonçalves

Hey @Cesar Herrera

The new issue view was updated with the sorting option, so now you should be able to change the order of the comments in any Jira issues as displayed in the screenshot below:

Screen Shot 2022-09-22 at 10.50.23 AM.png

Let us know if that option is displayed for you. Please, provide us with a screenshot if you don't see that option.

Christina Long_2s5o95

I can't find this option in Confluence. I have linked issues in Confluence and Jira and it is hard to relate comments when they are newest first in Jira (the prefered option) and oldest first in Confluence.