JIRA/Big Picture - Time tracking of task with sub-tasks

Question

Hello,

Here is my problem:

Let's say I have a task A and I create two sub-tasks in this task : A1 & A2.

In JIRA, in "Original Estimate", if I put 6 hours to A1 and 8 hours to A2, my task A is estimated at 1d 6h which is great.

But when I am configuring a program in Big Picture with this task, the estimation of the task A is now 2d 6h and when I edit the task I can see that there is "1d" in "Original Estimate" and If I try to delete this "Original Estimate", it comes back when I refresh the page.

I try to modify the configuration, but that is not better...

Thank you for your time and your help!

Remi

Anna-BigPicture · Answer

Hello @Remi and @jvelasco

Would you please be able to confirm if you still face problems with your removing the Original Estimate? If so, please provide more details like the version that you currently use so that I am able to shed more light on your doubts.

Meanwhile, I would like to inform you that in the latest version - BigPicture 8.05 available on the Marketplace, the above-mentioned issue does not occur. Please consider the upgrade. Important information - make sure you have a full Jira backup before the upgrade.

If you want us to investigate your case individually, please contact the SoftwarePlant Support Team support@softwareplant.com referring to SUPPORT-336900 in the title of your request.

Best regards,
Anna

SoftwarePlant Support

jvelasco_31k5no · Answer

¿Have you found the solution for this Remi? I have the same question