Project Configurator for Jira - is there a way to tell it to ignore missing users?

Dave Drexler_ksp82z

Hi folks - we're experimenting with Project Configurator for Jira, looking for a way to move a bunch of Jira projects from one instance to another.

When we run the Integrity Checkers, it's reporting hundreds of issues with missing users - people who have left the company but who are still listed as owning a filter or included in a permission scheme or mentioned in a workflow. The tool won't let us get past the errors.

The projects we're trying to move work fine in the current instance, and it looks like we're in for a lot of risky work to try to expunge the old users from everywhere. 

Can those errors be ignored? Is there a way to tell Project Configurator to be lenient?

Kristian Walker _Adaptavist_

Hi Dave,

Thank you for your question.

I can confirm that unfortantetly it is not possible to skip users which no longer exist when running a migration due to the fact that Jira will not allow configuration to be created which is owned by a user who no longer exists.

If this answer has solved your issue can you please accept it in order to mark this answer as correct for users who are searching for a similar issue.

Regards,

Kristian