Hi,
we've just started using Service Desk . I can see some reports are by default available.
However, most of them are graphics.
I would like to create a report showing all closed issues of a certain period (e.g. last month)
containing ticketnr,description, Issue type, reporter, date created, date closed, ...
and then be aible to export it to a csv or excel-file . Is this possible?
When creating new reports I only see possibility to add "series" where I can set filters,
but I cannot choose which fields should be in the result of the report.
When creating a new queue it is possible to choose the fields that should be shown,
but I don't see this possibitly when creating a new report...
Kind Regards,
Orlando Vanhove