Let a certain projectrole change certrain statuses in a workflow

Bunyamin Ozcan

Dear all,

I am busy with making a Change Management workflow in Jira Core. I know there is Jira Service desk to use for Service Management processes but this is not what the company wants at this moment.

I have a workflow that goes like this:

Open(Setting up an RfC) > Awaiting for approval > Approved > Execute change

I want the status "Awaiting for approval" to be only controlled by a role called  "Product owner". This means editing content and changing status of the issue. After the product owner checks the RfC, he sets the status of the issue to "Approved" or back to "Open" or "Closed".

Prakhar Srivastav {Appfire}

@Bunyamin Ozcan 

You can put a condition on the workflow transition. The condition checks for the role of the user and the workflow transition button will only be visible to the particular role (in this case product owner)

You can read about the conditions here :

https://confluence.atlassian.com/adminjiracloud/advanced-workflow-configuration-776636620.html#Advancedworkflowconfiguration-conditions

If you want to restrict other users to edit the issue also , at this particular status (Awaiting for approval), then you can use workflow properties . Example :

jira.permission.edit.group.1=some-group-one
You can read about workflow properties and this technique here :

https://www.j-tricks.com/tutorials/permissions-based-on-workflow-status

Regards

Prakhar