Confluence System Macros not working after upgrade to 6.14.3

Question

Hi All,

We have recently upgraded to Confluence 6.14.3 and macros such as Children Display, Status, Table of Contents, Roadmap Planner, etc do not load and new macros cannot be inserted.

We have tried enabling the html module as seen here but it did not make a difference.

When trying to insert a new macro to a page, nothing happens once you click on Insert. However, the preview of the macro works before you click Insert.

Is there another setting that needs to be looked at?

Thanks all!

Felix.

Felix_a4x3y5 · Answer

This issue is now resolved.

When trying to use a macro, this error message was produced:

Cause
java.lang.NullPointerException at sun.awt.FontConfiguration.getVersion(FontConfiguration.java:1264)

Solution:

It is trying to use a library of fonts

* Additional font packages were installed
* Restart Confluence

Felix_a4x3y5 · Answer

Hi @Rambabu Patina {Appfire}

No error messages at all.

Will obtain log messages and let you know.

Rambabu Patina {Appfire} · Answer

Hi @Felix , Welcome to the community.

It would be helpful if you can post any errors or log messages you were encountering.

Thanks,
Ram.