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Is it safe to update a plugin whilst staff use the site?

Martin

I want to update a plugin that is disabled that we are going to re-enable once the update is complete.

Is it safe to do this whilst staff continue to read and update documentation?

Accepted answers

Christos Moysiadis

Hello @Martin ,

I've done 2 plugin updates in working hours some days before, in JiraSoftware. I had some complains that Jira was tooooo slow! Nothing was broken, but after these complains i just made 2 simple decisions.

I don't want these complains on my desk.
Updates/Upgrades can be done in hours, which most of the users doesn't work.

Think that these updates take just some minutes! The same will be for Confluence too if i assume right!

Info: If the update is TOP priority ,then this is another story

Regards

PS: any other opinions are welcome!

All comments

Christos Moysiadis

Hello @Martin ,

I don't want these complains on my desk.
Updates/Upgrades can be done in hours, which most of the users doesn't work.

Think that these updates take just some minutes! The same will be for Confluence too if i assume right!

Info: If the update is TOP priority ,then this is another story

Regards

PS: any other opinions are welcome!

Christopher Jaksch

Hi @Martin

@Christos Moysiadis is right.

Plan app updates out of your company's core labor time.
Additionally to Christos recommendations I'd like to add the following:

Apps need to harmonize with each other. It happens from time to time, that app updates crash the functionality of other apps.
Therefore I'd recommend you to setup a test environment, so you can test all apps and its features before updating on your productive environment
Also document your current and planned version in case of required roll-back scenarios

Best wishes
Chris
STAGIL

Christos Moysiadis

The added infos from @Christopher Jaksch are extra important to have in mind @Martin (i have them already in use). Both of them will save you time and effort and also make your job more structured and clean!

Regards to all

Martin

Thanks for clarifying this.

We have our test environment and we generally carry out these changes first thing in the morning.

We disabled the plugin as we were due to uninstall the tool. Now that there is a new requirement, we need to re-enable the app. We wanted to upgrade the tool first before doing this.

Out of interest, have you ever needed to roll back from an issue with a plugin upgrade? Do you create a system snapshot before carrying out the work?

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