Icons not displaying after update

Question

Hi,

After updating to the latest Confluence 6.15.3 we get the following error / broken links with respect to icons.

Please advise how to resolve.

Athirah Zolkefli · Answer

Hi @Joshua Kacen

It seems you've hit into a known bug which affects Confluence 6.15.3 due to its Tomcat version. You can read more about it in the bug report below.

* Tomcat 9.0.14 and later breaks Emoticons

There is a workaround to downgrade Tomcat but we'd recommend implementing the Apache and Nginx content type overrides instead, which requires updating your reverse proxy's configuration.

There are some comments about that in the bug report, but you can take a look at Florian's comment here.

Regards,
Athirah

Brant Schroeder · Answer

Did you try this yet? https://confluence.atlassian.com/confkb/broken-avatars-icons-in-confluence-after-an-upgrade-329974322.html