portal link removal

Question

I have a customer portal site that is displaying a button that links to a queue in a project that i would like to remove. servicedesk/customer/portal/6 without removing the queue itself.

How do I turn off this portal button link (what ever you want to call it).. not finding any clear instructions.

Jeremy Williams_jd41kk · Answer

this did not answer my question.

Jeremy Williams_jd41kk · Answer

We are using the Project, however one of the portal links to a queue within the project we would like to decommission. Does that make sense?

Brant Schroeder · Answer

You can not remove portals technically but you can hide them using permissions.  In the project settings you can change the Customer permissions.

Who can raise requests? --> Customers who are added to the project

Then remove all customers from the permissions.  I am assuming that you are not using the desk anymore.