X-Ray vs Zephyr

Question

Are there any folks out there who have installed, evaluated, or are using these tools for QA testing?  Has anyone had issues getting support from X-Ray?  We've had a tough time getting answers out of them during our trial.  Please share any experiences you've had.

Thanks,

Dave

Santosh Shroff · Answer

I was able to get in touch with them and their web page seems to be fixed now.

Thanks for your inputs! Cheers

adam.cane · Answer

I see, can't say I've ever been in the position where we've had to so can't comment on that. Hope you get it sorted asap.

Cheers.

Santosh Shroff · Answer

Thanks for your response @adam.cane

We were currently in process of evaluating the trial version of XRAY and while trying to contact their sales team, noticed that the web page was broken & we did not have means to contact them and were a bit disappointed due to this. So, wanted to know how if anyone has had a difficult time reaching out to them.