Updated Atlassian Account Email Address Account is now broken

wilfonga

I have a session left on this tab but if someone from atlassian can contact me to resolve this issue it would be great.

 

Your update email address has broken my ability to login and conduct business.

I used the built in feature to change my email address and now I can not sign back into atlassian and there is no support number to call, only logging in.  Fix this.

Andy Heinzer

Hi Andy,

I see you had a related post over in https://community.atlassian.com/t5/Confluence-questions/email-change/qaq-p/1069101 that appears to be resolved.  However I wanted to check with you to make sure that you can still login to your Jira Cloud site and the https://id.atlassian.com site successfully.

If you cannot, can you please reply here and let me know what the old and new email addresses were for your specific account in question here and I can look to investigate further.

Regards,

Andy