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The operator '!~' is not supported by the 'text' field. - Need a work around

Joe D_4xbwue

Any tickets I'm interested in/working start my geting assigned to me. Next I mark then (add comment) with enqueue_xxx to keep in a bucket where can see all unresolved I'm working regardless of current assignee. Problem is search for new tickets assigned to me not in 'bucket'. Have to pull all in bucket and manually compare all assigned to me (many in bucket may be assigned to me at point in time ...).

text ~ enqueue_xxx -- work great

text !~ enqueue_jd -- != invalid operator for type text

Accepted answers

All comments

Aleksandr Zuevich_6f4k0z

Hi,

If you add comment and then look for special comments use comment instead of text. And you can use !~ operator for comments:

comment !~ enqueue_jd

Joe D_4xbwue

yes great answer. Also determined that NOT text ~ enqueue_jd works

Kevin Cauchi

Sorry to revive this but this used to work but not anymore

Ahmil Jilani

Also not working for me. NOT text ~ "example" always returns no matches.

Kevin Cauchi

@Ahmil Jilani found a workaround. I am using the specific field instead of text. In my case Summary so: NOT summary ~ "example" works

Victor Georgiev

This continues to be a known limitation as of April 2026, specific to the text field. Also, the approach with NOT text ~ no longer works.

Here's a workaround that solves the issue without giving up the text field.

Run a dummy query where the single condition is as follows:
```
text ~ "xyz"
```
replacing xyz with the string you want to exclude.
Save it as a new filter and set a name (e.g. DummyFilter)
Fix your working query by incorporating the following condition:
```
filter NOT IN (DummyFilter)
```

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