SAML integration for Jira Service Desk and Conflucence

IT MedinCell

Hello,

We just started to use Jira Service Desk and Confluence on premise. And we must integrate this to our SAML IDP (like dozen of other apps we support).

I'm not sure to understand how should I do this, there is many different doc and many different plugins that seems to do this.

Which one is the good one? I even see some Atlassian plugin like "SSO for Atlassian Server and Data Center" that are installed on my setup but seems to do nothing…

What is the recommended/official way to have SAML with Jira Service Desk and Confluence for a brand new infrastructure?

Christian Reichert (resolution)

Hi Bertrand,

maybe the first Question: Are you using Jira/Confluence Data-Center or the Server Version?

Atlassian Server

The Server Version does not have SAML at all, and there is nothing available from Atlassian for Server. Here you have to go the route of a 3rd Party Plugin like our SAML Single Sign On Suite of Plugins. 

There are certainly more vendors in the marketplace, using this search you should get a good overview: https://marketplace.atlassian.com/search?query=saml

Atlassian Data-Center

If you are using Data-Center, then there is some limited on-board SAML functionality which might be sufficient for you. The Setup is described here.

The DC SAML does not support things like:

- User Provisioning
- Enrypted Assertions
- Single Logout
- Multiple Identity Providers 

and some more specific functionality. If you need any of that, you are back so the same list of 3rd Party Apps.

--

If you would let us know a bit more about which IdP your are using and how you plan to get your Users into the Atlassian Application (LDAP or you need them created by the SAML Plugin) then I can give you some more advice.

Cheers,
Christian

Full disclosure: I work for resolution, a marketplace vendor