JIRA Service Desk crash.
For now atlassian didn't find root cause....
JIRA crashed for 4 times in recent weeks.
restart could fix the issue.
our xms 4g, xmx 12G, os memory 64g
do you think it is reasonable...
Your specs are good for a medium to large Jira.
I'm afraid you'll need to start full monitoring and read the logs for the root cause of a crash.
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