JIRA sending email notifications to the project email address

Question

I have inbound and outbound email set up for my helpdesk in JIRA.  I'm seeing JIRA send emails to the project email address for all notifications though.  The loop detection is working properly, but I need to sort out how to make it stop sending notifications to itself.

Thoughts please?

John Alexander

Eugene, OR

Jason Pulido · Answer

Okay.  sorted out the issue.  Under System --> Incoming Email  Unclick "CC Watchers".  It seems that it's picking up the email address of the project as one that should be added as a watcher

Jason Pulido · Answer

Well.. not really an answer though.  I'd rather it not send email to itself and a lot of my users respond to issues via email comment.  Now, they will respond to project-no-reply..  which won't work.

Jason Pulido · Answer

I changed the "from" address for the project to project-no-reply and now it's stopped sending to itself.  Odd.