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Work Log field not showing

Pankaj Agrawal_xgqju8

Hi,

I am not able to see the work log or estimate field on the issues.

I have added the fields on all issue types.

I also also tried giving all different possible permissions for Work on Issue as well as on Browser Projects. And I am not able to get it to show the option.

Even, I myself don't see the field.

Wondering if there is a bug in JIRA, or if I am missing anything.

Pankaj

Accepted answers

Ollie Guan

Hi @Pankaj Agrawal ,

I think the following configurations may be ignored, causing unworkable work log.

1.Time tracking is turned off in the system.

2.For the users you wish to be able to log work on issues, ensure that they have the Work On Issues permission in the relevant

3.Some users or roles are prohibited from workloads in the workflow configuration

Sandesh Shetty_fb9ccd

@Pankaj Agrawal

Check on "where is my field" option

https://confluence.atlassian.com/adminjiracloud/jira-admin-helper-818578850.html

may be field is missing from specific screen

All comments

Ollie Guan

Hi @Pankaj Agrawal ,

I think the following configurations may be ignored, causing unworkable work log.

1.Time tracking is turned off in the system.

2.For the users you wish to be able to log work on issues, ensure that they have the Work On Issues permission in the relevant

3.Some users or roles are prohibited from workloads in the workflow configuration

Sandesh Shetty_fb9ccd

@Pankaj Agrawal

Check on "where is my field" option

https://confluence.atlassian.com/adminjiracloud/jira-admin-helper-818578850.html

may be field is missing from specific screen

Pankaj Agrawal_xgqju8

Its odd that I don't have that option:

https://screencast.com/t/403kNeQh

The helper is installed: https://screencast.com/t/dXLwL0Dk

I found permissions helper and it says: " Pankaj Agrawal has the 'Work On Issues' permission", same for Browser Projects

https://screencast.com/t/CGqV9e2xveQ

Sandesh Shetty_fb9ccd

@Pankaj Agrawal

where is my field option is available only for Jira admins.

check on the "create issue screen schema" associated with your issue, make sure that time tracking field is available on that.

Pankaj Agrawal_xgqju8

Time Tracking is enabled: https://screencast.com/t/cAwWyZFdVmp0

Permissions also looks good: https://www.screencast.com/t/CGqV9e2xveQ

Sandesh Shetty_fb9ccd

select your issue screen

make sure that time tracking field is there, if not add that field

Yannick Hoffmann

Hi,

I have the same problem. When will it be available in next-gen projects?

In a normal project I see it, in software projects I do not.

Jon Cumberworth

Is there any update on this feature being available in Next Gen projects? I can see the total time spent on an issue but we need to see the specific work log on an issue.

Ollie Guan

Hi @Jon Cumberworth ,

You can find it in activity worklog.

Kristine Anusuriya

It seems Work Log feature on New-Gen projects have disappeared.
We noticed it was not there since yesterday. Did something happen?

It was working fine last week.

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