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Problem after IP address changed

Tim Hogan

I had to change the IP address of my Confluence server. Now I have a problem logging into the site.

It appears that the login page page is redirecting back to the old IP address and appending the following query string: "/login.action?os_destination=%2Findex.action&permissionViolation=true"

Can I manually change the default / base URL?

Thanks for any guidance.

Accepted answers

Jobin Kuruvilla [Adaptavist]

Check if you have proxyName and proxyPort set on the server.xml. BaseUrl wouldn't redirect the login page.

Redirection is happening from tomcat or from apache or a load balancer.

All comments

Jobin Kuruvilla [Adaptavist]

Check if you have proxyName and proxyPort set on the server.xml. BaseUrl wouldn't redirect the login page.

Redirection is happening from tomcat or from apache or a load balancer.

Tim Hogan

Thank you. The server.xml needed to be updated to the new address.

Alex Ignatov

I have run into a similar problem: restored Confluence using SQL dumps + home folder backup on another physical node that has different IP&hostname. Now I can not login with the following error: "Sorry, a network error occurred trying to log you in."

I checked the server.xml file and the address parameter is just not there... Has something changed since 2015? We are using Confluence 6.4.0.

Nic Brough -Adaptavist-

Yes, quite a lot. But if you've moved 6.4 to 6.4, then it should be working.

The error probably means your new server cannot reach whatever you are using for the user directory.

The application log will contain the actual error you need to see.

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