workflow says "no incoming transitions to status" when there are (false warning)

Greg Sarcona_0i68tp

I have a workflow where recently a warning appears that there are no incoming transitions to a status.  Looking at the workflow diagram, there is a clear path to the status being highlighted.  I've walked test issues through the workflow and have no problems.  The warning is apparently a false alarm.

This warning is preventing us from migrating the workflow from cloud to server installs.

I've disconnected/re-connected the transitions; explored their conditions, validators, and post-functions; added parallel transitions; and the warning remains!

Greg Sarcona_0i68tp

What happened was, during migration, the JSU (jira Suite utilities) rewrote some of the transitions to have post-functions in an inaccurate way.  I got an error message "Could not load FunctionProvider class" when trying to make the state change, where there was a post-function to clear the Resolution field.  I had to edit every transition in every workflow where this error occurred (yes, that meant testing every transition in our workflows schemes!) to rewrite the post-function.  It looks like the post-function code should work, but when I re-wrote it, it was the simple, clear form. (second picture).

 

 

Here is the error and its cause:

 

 

 

Here is the corrected form:

 

 

This may not be your specific case.  But if you get prevented from state transitions, look into the conditions and post-functions, and compare what you see to transitions which do work. 

 

CSI: Jira is fun!