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PROJET

fatoumata Sall_s4u5n8

HELLO

I 'am working in jira service desk , I want to change the name of the project .

Thank for help

Accepted answers

If you are an admin go to Project settings > details and edit name there.

Suresh Sakhare_n45t1k

Hi @fatoumata Sall ,

I think you are talking about Help center name. You have to change Help Center Name. If you have permission you can change it on customer portal. On Customer portal you have Customized tab on right side there you can change Help Center name.

Capture 2019-04-19 at 13.19.53.png

All comments

If you are an admin go to Project settings > details and edit name there.

fatoumata Sall_s4u5n8

I already do it but when client go the service desk they see the old name

You change the portal name in project settings > portal

fatoumata Sall_s4u5n8

I also do it that why I dont understand .

in the portal the name is ALPHA and in portal setting the name is x xxxx

Suresh Sakhare_n45t1k

Hi @fatoumata Sall ,

I think you are talking about Help center name. You have to change Help Center Name. If you have permission you can change it on customer portal. On Customer portal you have Customized tab on right side there you can change Help Center name.

Capture 2019-04-19 at 13.19.53.png

fatoumata Sall_s4u5n8

hello

thank for your help !!

I have change the name in the help center but when tne customer like to make request I already see ALPHA .

fatoumata Sall_s4u5n8

hi

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