Update changes based on one unique field(It should not create one more issue)

Question

Hi all

we are importing excel to JIRA to create issues. There is one field called IMEI number is unique. So whenever there is same or existing IMEI number comes , instead of creating new issue it should update (overwrite) the existing.

So can we create issues based on IMEI number as Unique field??

Thanks

Tarun Sapra · Answer

Hello @Archana

Glad to know it worked, please aceept/upvote the answer so that other users are also helped.

Archana_3017j7 · Answer

Thank you Tarun. It worked :)

Tarun Sapra · Answer

Hello @Archana

As per the docs, this seems to be the only possible solution

Updating existing issues

From version 4.3 of JIRA Importers plugin you can update existing issues. Your CSV file needs to contain a column that during the import wizard is mapped to Issue Key. If an issue exists for a given key it will be updated. For example:

https://confluence.atlassian.com/adminjiraserver073/importing-data-from-csv-861253680.html