We've done a migration from Zendesk to JSD cloud and used the migration plugin which worked great, it brought over all tickets, customers, and organizations.
The customers all are within their organizations as they were in Zendesk however when putting the "Organizations" field in a queue it doesn't return the reporter's organization, that field is simply blank.
It's very critical to us as a managed solution to know which company these requests are coming from and have far too many organizations to have a queue for each one. Most will only report 1-2 tickets per time anyway and my team is acustom to using a single queue.
How do I achieve this?
