What does this mean - Insight User Information - License Invalid?

Question

Mikael Sandberg · Answer

@Karen Kelly my only guess is that your Insight license has expired. I know people from Riada are here on the Community so hopefully they know more, and you could always contact their support here if you are a Jira admin.

Karen Kelly_33484p · Answer

Hi Mikael. Thank you for your response.  Do you have any further insight on what may be misconfigured? Something in my settings, JIRA specifically?  Thanks Karen

Mikael Sandberg · Answer

Hi Karen,

My guess is that your Jira instance has Insight from Riada installed and something is not correctly configured for it. Insight allows you to add addition information to the your profile like additional attributes, links to customers in Insight etc.