nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Confluence Loading non Stop ( Cannot Create Page or Space )

testdockerhub

hello,

i migrate my confluence 6.14 to 6.15.1 ,all was done correctly, but now when i click on Create, the page stay on Loading (screenshot) .

here is the Logs when i try to create a space from Atlassian-confluence.log :

[onprem.confluence.util.UserUtil] getPreferences Falling back to UserDetailsManager settings storage for user XXXX
--refer : URL/pages/createpage.action?spaceKey=~xaudych url: /plugins/servlet/rest/api/userPreferences | traceId: 83b4879860343e3f |userName: xxxxx

Any Solution !!!!!

Accepted answers

testdockerhub

unfortunatley @Brant Schroeder this manipulation did not fixed my issue .

All comments

Jack Nolddor _Sweet Bananas_

Have you tried to disable Collaborative editing to discard any problem related with this feature?

Check:
https://confluence.atlassian.com/confkb/how-to-disable-collaborative-editing-in-confluence-if-it-cannot-be-disabled-through-the-ui-947856031.html

testdockerhub

hello @Jack Nolddor _Sweet Bananas_ , yup already test that..,does not really change my situation .

Brant Schroeder

Please try clearing you browsers cache. Sometimes after an upgrade the JavaScript needs to be cleared so the newer version will load.

testdockerhub

Hello @Brant Schroeder , yup i already cleared the cache and tried on other browsers, but that does not changed anything

Brant Schroeder

Is your instance behind a proxy? If yes then try this:

Is your base URL reconfigured now for the domain name you are using? https://confluence.atlassian.com/doc/configuring-the-server-base-url-148592.html

Can you check your server.xml file to see what connector ports Tomcat is expecting to use? This file is located in <your confluence install directory>/conf/server.xml. From the sounds of it, you should have this configuration (add any options that might be missing like proxyNameor proxyPort). If you change this file, stop Confluence first so that when you start it back up, the changes take effect.

&lt;Connector port="8090" connectionTimeout="20000" redirectPort="8443"
                maxThreads="200" minSpareThreads="10"
                enableLookups="false" acceptCount="10" debug="0" URIEncoding="UTF-8"
                protocol="HTTP/1.1"
                scheme="http"
                proxyName="confluence.domain.com"
                proxyPort="80"/&gt;

Brant Schroeder

You should also take a look at this - https://confluence.atlassian.com/confkb/creating-new-page-or-space-loads-forever-744329880.html

testdockerhub

unfortunatley @Brant Schroeder this manipulation did not fixed my issue .

Brant Schroeder

I would suggest submitting an Atlassian support ticket - https://support.atlassian.com/contact/

testdockerhub

thanks @Brant Schroeder , i will do that .

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