i want to have different edit screens for one issue type (for example service request) for different

Question

I have a problem. I have 6 request type and their issue types are the same (service request) and i have different screens for view, create and edit. Now i want to have different edit view depend on request type and fields. who can help me ?

Bastian Stehmann · Accepted Answer

Hi,

In that case you have to create an issue type for each request type, otherwise it is not possible to do that.

A workaround might be to do it with screens on transitions, so that you have a transition for each request type and a dedicated screen for each transition.

You can then use conditions to show only the transition that fits the request type, but you will need an app to do that, as there is no such condition out of the box, if I remember rightly.

Antoine Berry · Accepted Answer

Hi,

Alternatively you could use ScriptRunner's behaviours to hide or show fields depending on the request type.

See https://scriptrunner.adaptavist.com/4.3.0/jira/recipes/behaviours.html

Antoine