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Custom Field type is not in the list

Suresh Choudhari

When I look into Jira cloud instance I found that some custom field types are different than the types mentioned in the list while creating a new custom field. And that fields also marked with a lock.
what does that lock mean?

How to find out that field type?

Attaching image for reference

Accepted answers

Dave Bosman _Inetum_

Hi @Suresh Choudhari

The locked fields are standard fields that atlassian adds to your instance.

The locked fields from the screenshot are JIRA Service Desk fields.

They are locked to avoid that an admin edits them, what could break the functionality.

Regards

Dave

All comments

Dave Bosman _Inetum_

Hi @Suresh Choudhari

The locked fields are standard fields that atlassian adds to your instance.

The locked fields from the screenshot are JIRA Service Desk fields.

They are locked to avoid that an admin edits them, what could break the functionality.

Regards

Dave

Suresh Choudhari

Hi @Dave Bosman _Inetum_

Can I add the same locked fields into another JIRA cloud instance?

if yes then how to do this?

Regards

Suresh

Dave Bosman _Inetum_

Hi @Suresh Choudhari

Those fields are installed automatically when they are required, you can not add them manually.

Regards

Dave

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