How can I enable to create linked issue?

Stephanie_Betzenbichler

I want to create linked issues in Jira Service Desk to escalate customer requests within Jira Software. I cannot find to create linked issue though. I enables the following: 

Jira Settings > Issues > Issue Features > Linking Issues > activated

Permission Scheme for Jira Service Desk Project > allows to browse and to link issues for my role 

I am using a trial version atm. 

 

Sloan N_ B_

Hi @Stephanie_Betzenbichler 

You need Link and Create Issues permission in both projects you want to have linked issues.

Here is a guide for Jira Service Desk on Jira Server https://confluence.atlassian.com/servicedeskserver031/linking-issues-802165194.html#Linkingissues-Createanewlinkedissuefromanexistingissueinaservicedeskorbusinessproject

This only works in Jira Service Desk projects, not from Software projects.

Best Regards
Niklas