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JIRA - Remedy Intergration

mehala n

We are in the process of Integrating JIRA (5.2.10) and Remedy (bidirectional) .

Need suggestion on the implementation methodology , Whether to go for REST API or SOAP based webservices.

Please suggest.

Accepted answers

Nic Brough -Adaptavist-

Use REST, Atlassian deprecated SOAP in version 5 (no more work being done on its functionality), and the current plan is to drop it completely in version 7

All comments

Nic Brough -Adaptavist-

Use REST, Atlassian deprecated SOAP in version 5 (no more work being done on its functionality), and the current plan is to drop it completely in version 7

mehala n

Thank you Nic.

Could you please help to have a start .Steps to create an issue in JIRA DB using REST API?

Nic Brough -Adaptavist-

Start at https://developer.atlassian.com/jiradev/api-reference/jira-rest-apis

mehala n

Nic, Iam trying to Test REST APIs from the Application UI. Unable to run atlas-run Verified System Plugins and the REST Plugin is available. Tried to run atlas-run at : /cm_apps/cmadmin/jira5/jirahome/plugins/.bundled-plugins atlassian-rest-module-compat25-5.2.10.jar jira-rest-plugin-5.2.10.jar Can you please help to get the REST API Browser? Thank you

Nic Brough -Adaptavist-

Why are you trying to use atlas-run at that level? You should be running it at the root of your installation or addon, where the pom.xml is located. The .jar files are of absolutely no interest to you, you need to be looking at a whole running JIRA. If you're running it correctly, then go into JIRA and check that REST is enabled in admin -> general and that you have a user with at least read access to JIRA that you can test with.