ScriptRunner Escalation Service logs

Edward Greathouse_7pmytg

Hello,

I have adaptivist ScriptRunner and would like to use "Escalation Service". I noticed that when I started testing, I was not receiving output from the logger in 'atlassian-jira.log'. So I simplified my script to just change the summary, and then log output the string "bannanas" to the log file. When I clicked on "Run Now", I see that the summary for the issues returned from the JQL were changed, but I still did not see "bannanas" in my `atlassian-jira.log` file. Do the logs print somewhere else? Here is my script:

import org.apache.log4j.Level
import org.apache.log4j.Logger


def myLog = Logger.getLogger("com.onresolve.jira.groovy")
myLog.setLevel(Level.DEBUG)

issueInputParameters.setSummary('bannanna')
issueInputParameters.setSkipScreenCheck(true)
myLog.debug("bannanas....")

 

I have see logging work behavior, post-function, and validator scripts. I am surprised they aren't working for escalation service scripts.

 

PD Sheehan

I've tried your exact example and it works.

Keep in mind that all the additional issue action code is executed before the updates are performed. So the log line you are looking for could have scrolled past pretty quick.

So in the case, the order of operations are:

1. set the summary in issueInputParameter  (this is a placeholder)
2. write to the log
3. perform the update
   1. If action is selected, apply the transition with the issueInputParameter
   2. If action is none, update the issue with issueInputParameter