Resolution Field is not visible on a transition screen

Richard Cariven

I have created a Bug Workflow for our Jira Project, for this I have set Create edit and a Close Bug Screen. 

 

The Close bug screen has the resolution field added to it and this is set as visible.

 

I have then created a number of transitions in my workflow each allowing the bug to be closed and named these transitions "Not a Bug" (these allow bugs to be closed if they are determined not to be bugs at each stage of the workflow) and assigned the Close Bug Screen to each one. However When I move a bug to the close status the screen that opens does not have the resolution field visible in it to edit.

 

Is there something else I need to set in order to trigger the resolution field to be visible? 

Jack Brickey

Hi Richard and welcome to the Community. You need to ensure that you Close bug screen has been associated  to the transition in the workflow. If you have not done this edit the workflow in diagram mode, double-click the transition to Done/closed and you should see the Screen e try where you can add the proper screen.