Searching for issues where the summary field contains numerics

Peter Williams_mr3vrf

I have a number of calls that are automatically generated from another system. They all have a summary title of "EFN 19R0" and then a final number depending on the event

If I search for summary ~ EFN I get all the calls but if I search for summary ~ 19R0 I get nothing.

 

Why is that?

Antoine Berry

Hi,

If you do not have a space after 19R0, that might explain why it does not return values. Try

summary ~ "19R0*"

instead.

Antoine