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Change the assignee field from a custom field (user picker)

unknown

hello team

I would like to filfil the system field assignee from a custom field , type of custom field = User picker . so i find trhis code but it work here , but when i put it in a post function , the assignee does not change .

Image 2.png

i need your help.

Regards

Accepted answers

All comments

Alexander Pappert

You want to fill Assignee from a custom user picker field, when a specific Transition/status is reached (i.e. Task is opened, set to V&V, ...)?

there are several addons on Marketplace which help you to do this.

a free one is for example https://marketplace.atlassian.com/apps/1211836/automation-lite-for-jira?hosting=server&tab=overview

https://docs.automationforjira.com/getting-started/actions.html#add-service-desk-customer

unknown

@Alexander Pappert i need this with a sample code script runner , i do not ask for addon , thank you.

Antoine Berry

Hi,

This snippet should work fine :

def customFieldManager = ComponentAccessor.getCustomFieldManager()

//Jira User picker ID 
int userPickerId = 10013
def cfUserPicker = customFieldManager.getCustomFieldObject(userPickerId)
def cfUserPickerValue = issue.getCustomFieldValue(cfUserPicker)

issue.setAssignee(cfUserPickerValue)

If it does not, add some logs to check where it is failing.

Antoine

unknown

hi @Antoine Berry .

Thank you , yes there are always the same problem , i make some log but it return coorect result , but when i go to the issue there are always the same user assignee , it does not change .

Image 6.png

i can not understand what's the problem , also there are a warn appear , in the picture .

Regards

Antoine Berry

Don't worry about the WARN, it shows because we did not specify the type of cfUserPickerValue. But it is groovy so it is not a problem, as you can see it executes correctly.

Did the assignee change ?

unknown

@Antoine Berry no the assignee do not change , it still the same

Alexander_udh0is

Hi @[deleted]
Try this:

import com.atlassian.jira.component.ComponentAccessor;
import com.atlassian.jira.event.type.EventDispatchOption;
import com.atlassian.jira.issue.CustomFieldManager;
import com.atlassian.jira.user.ApplicationUser;

CustomFieldManager customFieldManager = ComponentAccessor.getCustomFieldManager();

def issue = ComponentAccessor.issueManager.getIssueByCurrentKey('AB-1'); 

def cField = customFieldManager.getCustomFieldObjectByName("Your cf name"); // You can use ID
ApplicationUser user = issue.getCustomFieldValue(cField) as ApplicationUser;
issue.setAssignee(user);
ComponentAccessor.getIssueManager().updateIssue(user, issue, EventDispatchOption.ISSUE_UPDATED, false);

Give me an answer about the result!

Good luck!

Regards

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