How to migrate Jira from server, with restricted access, to cloud?

Question

Hi everybody,

I'm looking for a way to migrate a single Jira project from server to cloud. The Jira project that is currently running on a local installation is hosted at a development partner. There for we have restricted access, not global admin. And can't do a full backup, due to the data from other parties. How could i do a full backup and restore of a single project to facilitate the migration to an own cloud environment? So that the historical data is preserved.

Koninklijk Vezet · Answer

Thank you for your quick reply. i have. Thats why i've started this thread, it is part of the problem that we have limited acces to our Jira instance. We are project managers at best.

Jack Brickey · Answer

Assume you have reviewed the documentation already? If it doesn't help you might want to check the Marketplace for an addon to help w/ this.

Koninklijk Vezet · Answer

To test out the suggested senario, i've tried to export to csv and got the following notice:

The requested URL was rejected. Please consult with your administrator.

Is there a way to work around this or a default way to facilitate these exports. For example through the usage of a midle man, Atlassian, to ensure that we only import the project of our company and that the other projects are left out. Securing the needs of our development partner?