Project Watchers Issue Create Notifications

Liju Mathew

I have been newly added to this Project in JIRA (Technical team with all permissions to solve the tickets) Although I'm getting the auto notifications for Assigned, To-Do, In-Progress and Done. I'm not getting the Auto Notifications for Issues which are created/Reported by the users.

Can you pls help? How to add or initiate this notification?

Ravi Varma

Hi @Liju Mathew ,

In the notification scheme assigned to the project that you are interested to receive the notifications, please refer to Issue Created event. You should be part of the configured users/groups/roles that are supposed to receive the notification

Refer to the below screenshot

In the above case, the reporter, current assignee and all watchers are supposed to receive notification when issue is created. 

In your case, it seems like you don't belong to any of the configured options. You can speak to your JIRA administrator and verify whether you are supposed to receive the notification or not.

If you have JIRA administrator privileges, then click on Add link in the project's notification scheme's Issue Created event and add the options appropriately. Wherever possible avoid using single user and use groups/project roles liberally and add yourself to that group/project role.

 

Hope this addresses your concern. If you find this useful, then can you please accept my answer. This would motivate us.

Regards,

Ravi Varma