Microsoft Windows [Version 5.2.3790] (C) Copyright 1985-2003 Microsoft Corp. C:\Documents and Settings\sseese>cd "C:\Program Files\Atlassian\atlassian-jira-4 .4.3-standalone"\bin C:\Program Files\Atlassian\atlassian-jira-4.4.3-standalone\bin>start-jira.bat /f g MMMMMMMMMMM .,MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM MMMMMM. OMM. ~MM.. MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM MMMDMMZ7MMMMMMMMN7DMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM MMMDMMMMMMMMMMMMMMMMMNMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM MMMMZ IMMM ..MMN= ,8MO 8 IN +DM8 ?MMMMMMMMMMMMMMMMMMMMMMMMM MMMMMM ..OI . 8I...MMMO 8 IN M7 ,MMMMMMMMMMMMMMMMMMMMMMMMM MMMMMMMN, . +MMMMMO 8 IN =O M~ ~..$MMMMMMMMMMMMMMMMMMMMMMMM MMMMMMMMM~... +MMMMMMO 8 IN . . IN I..+MMMMMMMMMMMMMMMMMMMMMMMM MMMMMMMMMMI . OMMMMMMMO 8 IN := ,O =8 MMMMMMMMMMMMMMMMMMMMMMMM MMMMMMMMD ... .MMMMMMO 8 IN =O + .MMMMMMMMMMMMMMMMMMMMMMMM MMMMMMMM, =N. .7MMMM~. 8 IN =O :. =M. .MMMMMMMMMMMMMMMMMMMMMMMM MMMMMMM, . MMD. .+MMM= :$M IN =O , IM: .MMMMMMMMMMMMMMMMMMMMMMMM MMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM __ __ __ _ __ \ \/ /___ __ __ / /_ ____ __ _____ (_)___________ _____ _____/ / \ / __ \/ / / / / __ \/ __ `/ | / / _ \ / / ___/ ___/ / / / _ \/ ___/ / / / /_/ / /_/ / / / / / /_/ /| |/ / __/ / (__ |__ ) /_/ / __(__ )_/ /_/\____/\__,_/ /_/ /_/\__,_/ |___/\___/ /_/____/____/\__,_/\___/____(_) JIRA Standalone Edition Version : 4.4.3 If you encounter issues starting or stopping JIRA Standalone Edition, please see the Troubleshooting guide at http://confluence.atlassian.com/display/JIRA/Insta />llation+Troubleshooting+Guide Using JIRA_HOME: C:\Program Files\Atlassian\Application Data\JIRA Using CATALINA_BASE: "C:\Program Files\Atlassian\atlassian-jira-4.4.3-standalo ne\" Using CATALINA_HOME: "C:\Program Files\Atlassian\atlassian-jira-4.4.3-standalo ne\" Using CATALINA_TMPDIR: "C:\Program Files\Atlassian\atlassian-jira-4.4.3-standalo ne\\temp" Using JRE_HOME: "C:\java" Using CLASSPATH: "C:\Program Files\Atlassian\atlassian-jira-4.4.3-standalo ne\\bin\bootstrap.jar" java.util.logging.ErrorManager: 4 java.io.FileNotFoundException: C:\Program Files\Atlassian\atlassian-jira-4.4.3-s tandalone" -Dcatalina.home=C:\Program\logs\catalina.2011-12-12.log (The filename , directory name, or volume label syntax is incorrect) at java.io.FileOutputStream.openAppend(Native Method) at java.io.FileOutputStream. (Unknown Source) at java.io.FileOutputStream. (Unknown Source) at org.apache.juli.FileHandler.openWriter(FileHandler.java:328) at org.apache.juli.FileHandler. (FileHandler.java:65) at org.apache.juli.FileHandler. (FileHandler.java:56) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Sou rce) at java.lang.reflect.Constructor.newInstance(Unknown Source) at java.lang.Class.newInstance0(Unknown Source) at java.lang.Class.newInstance(Unknown Source) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:515) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:460) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:286) at java.util.logging.LogManager$2.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.util.logging.LogManager.readPrimordialConfiguration(Unknown Sour ce) at java.util.logging.LogManager.getLogManager(Unknown Source) at java.util.logging.Logger. (Unknown Source) at java.util.logging.LogManager$RootLogger. (Unknown Source) at java.util.logging.LogManager$RootLogger. (Unknown Source) at java.util.logging.LogManager$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.util.logging.LogManager. (Unknown Source) at java.util.logging.Logger.getLogger(Unknown Source) at sun.management.snmp.util.MibLogger. (Unknown Source) at sun.management.snmp.util.MibLogger. (Unknown Source) at sun.management.jmxremote.ConnectorBootstrap. (Unknown Source) at sun.management.Agent.startAgent(Unknown Source) at sun.management.Agent.startAgent(Unknown Source) java.util.logging.ErrorManager: 4 java.io.FileNotFoundException: C:\Program Files\Atlassian\atlassian-jira-4.4.3-s tandalone" -Dcatalina.home=C:\Program\logs\localhost.2011-12-12.log (The filenam e, directory name, or volume label syntax is incorrect) at java.io.FileOutputStream.openAppend(Native Method) at java.io.FileOutputStream. (Unknown Source) at java.io.FileOutputStream. (Unknown Source) at org.apache.juli.FileHandler.openWriter(FileHandler.java:328) at org.apache.juli.FileHandler. (FileHandler.java:65) at org.apache.juli.FileHandler. (FileHandler.java:56) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Sou rce) at java.lang.reflect.Constructor.newInstance(Unknown Source) at java.lang.Class.newInstance0(Unknown Source) at java.lang.Class.newInstance(Unknown Source) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:515) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:460) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:286) at java.util.logging.LogManager$2.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.util.logging.LogManager.readPrimordialConfiguration(Unknown Sour ce) at java.util.logging.LogManager.getLogManager(Unknown Source) at java.util.logging.Logger. (Unknown Source) at java.util.logging.LogManager$RootLogger. (Unknown Source) at java.util.logging.LogManager$RootLogger. (Unknown Source) at java.util.logging.LogManager$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.util.logging.LogManager. (Unknown Source) at java.util.logging.Logger.getLogger(Unknown Source) at sun.management.snmp.util.MibLogger. (Unknown Source) at sun.management.snmp.util.MibLogger. (Unknown Source) at sun.management.jmxremote.ConnectorBootstrap. (Unknown Source) at sun.management.Agent.startAgent(Unknown Source) at sun.management.Agent.startAgent(Unknown Source) java.util.logging.ErrorManager: 4 java.io.FileNotFoundException: C:\Program Files\Atlassian\atlassian-jira-4.4.3-s tandalone" -Dcatalina.home=C:\Program\logs\manager.2011-12-12.log (The filename, directory name, or volume label syntax is incorrect) at java.io.FileOutputStream.openAppend(Native Method) at java.io.FileOutputStream. (Unknown Source) at java.io.FileOutputStream. (Unknown Source) at org.apache.juli.FileHandler.openWriter(FileHandler.java:328) at org.apache.juli.FileHandler. (FileHandler.java:65) at org.apache.juli.FileHandler. (FileHandler.java:56) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Sou rce) at java.lang.reflect.Constructor.newInstance(Unknown Source) at java.lang.Class.newInstance0(Unknown Source) at java.lang.Class.newInstance(Unknown Source) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:515) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:460) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:286) at java.util.logging.LogManager$2.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.util.logging.LogManager.readPrimordialConfiguration(Unknown Sour ce) at java.util.logging.LogManager.getLogManager(Unknown Source) at java.util.logging.Logger. (Unknown Source) at java.util.logging.LogManager$RootLogger. (Unknown Source) at java.util.logging.LogManager$RootLogger. (Unknown Source) at java.util.logging.LogManager$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.util.logging.LogManager. (Unknown Source) at java.util.logging.Logger.getLogger(Unknown Source) at sun.management.snmp.util.MibLogger. (Unknown Source) at sun.management.snmp.util.MibLogger. (Unknown Source) at sun.management.jmxremote.ConnectorBootstrap. (Unknown Source) at sun.management.Agent.startAgent(Unknown Source) at sun.management.Agent.startAgent(Unknown Source) java.util.logging.ErrorManager: 4 java.io.FileNotFoundException: C:\Program Files\Atlassian\atlassian-jira-4.4.3-s tandalone" -Dcatalina.home=C:\Program\logs\host-manager.2011-12-12.log (The file name, directory name, or volume label syntax is incorrect) at java.io.FileOutputStream.openAppend(Native Method) at java.io.FileOutputStream. (Unknown Source) at java.io.FileOutputStream. (Unknown Source) at org.apache.juli.FileHandler.openWriter(FileHandler.java:328) at org.apache.juli.FileHandler. (FileHandler.java:65) at org.apache.juli.FileHandler. (FileHandler.java:56) at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method) at sun.reflect.NativeConstructorAccessorImpl.newInstance(Unknown Source) at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(Unknown Sou rce) at java.lang.reflect.Constructor.newInstance(Unknown Source) at java.lang.Class.newInstance0(Unknown Source) at java.lang.Class.newInstance(Unknown Source) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:515) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:460) at org.apache.juli.ClassLoaderLogManager.readConfiguration(ClassLoaderLo gManager.java:286) at java.util.logging.LogManager$2.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.util.logging.LogManager.readPrimordialConfiguration(Unknown Sour ce) at java.util.logging.LogManager.getLogManager(Unknown Source) at java.util.logging.Logger. (Unknown Source) at java.util.logging.LogManager$RootLogger. (Unknown Source) at java.util.logging.LogManager$RootLogger. (Unknown Source) at java.util.logging.LogManager$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.util.logging.LogManager. (Unknown Source) at java.util.logging.Logger.getLogger(Unknown Source) at sun.management.snmp.util.MibLogger. (Unknown Source) at sun.management.snmp.util.MibLogger. (Unknown Source) at sun.management.jmxremote.ConnectorBootstrap. (Unknown Source) at sun.management.Agent.startAgent(Unknown Source) at sun.management.Agent.startAgent(Unknown Source) Exception in thread "main" java.lang.NoClassDefFoundError: Files\Atlassian\atlas sian-jira-4/4/3-standalone" Caused by: java.lang.ClassNotFoundException: Files\Atlassian\atlassian-jira-4.4. 3-standalone" at java.net.URLClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClassInternal(Unknown Source) Could not find the main class: Files\Atlassian\atlassian-jira-4.4.3-standalone". Program will exit.

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Upgraded prod instance doesn't startup because of error

Steven Seese

Accepted answers

NielsJ

e.g. for "-Dcatalina.home"

All comments

NielsJ

Hi Steven,

that line looks interesting:

java.io.FileNotFoundException: C:\Program Files\Atlassian\atlassian-jira-4.4.3-s
tandalone" -Dcatalina.home=C:\Program\logs\catalina.2011-12-12.log (The filename
, directory name, or volume label syntax is incorrect)

I guess you have an error in your start configuration (a double quote too much or less). Just have a look into your start-jira.bat, startup.bat or setenv.bat

Regards,
Niels

Steven Seese

Any idea what I need to look for in those files?

NielsJ

e.g. for "-Dcatalina.home"

Nic Brough -Adaptavist-

For the line it's complaining about.

At a glance though, you've got "home = X" and given it a specific file name. The home directory should be a directory...